Get expert help without leaving your chair.
We understand that technology issues can be frustrating and time-consuming. That’s why we offer a remote support service that allows us to connect to your computer (with your permission) to solve problems instantly.
With our remote support service, you get the help you need quickly and efficiently, without having to unplug your computer or wait for a technician to drive to your location.
How It Works
- Connect: We use secure software to establish a connection to your PC.
- Diagnose: Our trained professionals identify the root cause of the issue.
- Resolve: We fix the problem or guide you through step-by-step instructions.
Safe & Secure
We take your privacy and security seriously.
- Permission Based: We will only access your computer with your explicit permission.
- Encrypted: We use secure, industry-standard encrypted connections to ensure your data remains safe.
- Transparent: You can watch everything we do on your screen in real-time.
Perfect for Business & Home
Whether you are a business with a distributed team or a home user needing help with a tricky software install, we can help.
- Setting up new software
- Troubleshooting email or printer issues
- Removing viruses or malware
- Optimizing slow performance